Glow Axispoint
Data Protection

Privacy Policy

Last Updated: August 2026

1. Data Controller Identification

This Privacy Policy explains how Glow Axispoint Consulting Ltd. (“Glow Axispoint”, “we”, “us”, or “our”), acting as the Data Controller, collects, processes, and safeguards personal data obtained through https://glow-axispoint.click and through our professional consulting engagements.

Our registered office is situated at Meixuan Li, No.21, Sec 3, Guangming St, Sanchong District, New Taipei City, 241, Taiwan. If you have questions regarding data handling practices, reach us via email at info@glow-axispoint.click or telephone at 0289901278.

2. Categories of Information We Collect

We collect only the minimum necessary information required to facilitate scoping discussions, deliver professional consulting services, and maintain website security:

  • Inquiry & Contact Data: Name, professional email address, company affiliation, telephone number, and message descriptions submitted via our contact forms or email correspondence.
  • Technical Scoping Metadata: High-level codebase attributes provided by clients during scoping (e.g., programming language stacks, repository lines of code, architecture diagrams).
  • Server & Connection Data: IP address, browser type, operating system, referring URL, and timestamp logs automatically captured by our hosting infrastructure for security logging and denial-of-service defense.

3. Legal Bases and Purposes of Data Processing

We process your personal information in compliance with the Taiwan Personal Data Protection Act (PDPA) and international data protection standards under the following legal bases:

  • Contractual Performance: Processing inquiry information to evaluate project scope, formulate proposals, execute NDAs, and deliver code auditing services.
  • Legitimate Interests: Protecting our infrastructure against unauthorized access, maintaining server integrity, and communicating administrative updates to clients.
  • Legal Compliance: Retaining financial transaction records and corporate engagement agreements in accordance with statutory accounting and tax regulations in Taiwan.

4. Data Retention Period

We retain personal data only for as long as necessary to fulfill the operational purposes for which it was gathered:

  • General Inquiry Data: Retained for twelve (12) months following the conclusion of correspondence if no formal engagement is commissioned.
  • Client Engagement & Audit Records: Retained for five (5) years to fulfill corporate auditing, tax compliance, and contractual warranty obligations under Taiwan law.
  • Client Source Code Artifacts: Completely erased from local review workstations within thirty (30) calendar days following completion of the final re-verification audit.

5. Information Sharing and International Transfers

Glow Axispoint maintains a strict policy regarding third-party data sharing:

  • We do not sell, rent, lease, or monetize client personal data or technical inquiries under any circumstances.
  • Data is disclosed only to verified service providers (such as encrypted cloud storage and hosting providers) under strict data processing agreements.
  • Where international data transfers occur, we implement appropriate safeguards including standard contractual clauses and end-to-end cryptographic encryption.

6. Your Statutory Rights

Under applicable data protection laws, you possess specific legal rights regarding your personal data:

  • Right to Access: Request confirmation of whether we process your personal data and obtain a copy.
  • Right to Rectification: Request correction of inaccurate or incomplete information.
  • Right to Erasure: Request the deletion of your personal data where retention is no longer justified by law.
  • Right to Object & Restrict Processing: Request restrictions on specific processing activities.

To exercise any of these rights, please email our data protection team at info@glow-axispoint.click. We respond to all verified requests within thirty (30) days.

7. Revisions to This Privacy Policy

We may occasionally update this Privacy Policy to reflect procedural or statutory changes. Any updates will be posted directly to this page with a revised publication date.